Refund &Cancellation

For In-Studio Lessons:

 

Cancellations: When you schedule a lesson, you are reserving that slot of your instructor’s time and studio space. We understand things come up, but we need at least 24 hours to attempt to fill your slot (think of this like buying a ticket for that lesson time. We’re happy to resell your ticket if you give us enough time).

 

To cancel a lesson without being charged for the lesson, you must notify us at least 24 hours before your lesson starts (For example, if your scheduled lesson starts at 8 p.m. on Wednesday, you must call or email us before 8 p.m. on Tuesday). If you must cancel within the 24-hour period, you will be charged for the lesson in full. Please note that we do not make exceptions to this policy. To reschedule a lesson, please email hello@southside.dance or call (+91) 9600096202

 

Refunds:

All of our lessons, group classes and packages of lessons are nonrefundable and non-transferrable. They do not, however, expire. After one year, packages of lessons only retain the original purchase value of the lessons remaining in the package and can be applied to the purchase of a new package.

 

Gift Certificates

Gift Certificates are non-refundable. You may, however, apply the value of the gift certificate to any of our online services.

 

For Online Lessons:

Recorded tutorials

have a 24 hour trial period. If for whatever reason you are not satisfied with the recorded tutorials within the first 24 hours, simply email us and we’ll cancel your subscription and refund you the full cost of the tutorials. After 24 hours, our recorded tutorials are non-refundable; however, you may cancel your subscription at any time.

 

To cancel your subscription, log into your account and follow the steps for cancellation.

Personalized Tutorials and Streaming Lessons are non-refundable.  

 

Gift Certificates are non-refundable. You may, however, apply the value of the gift certificate to any of our online services.

 

Streaming Lesson

cancellations must be made 24 hours before the scheduled lesson. Lessons cancelled or rescheduled with less than 24 hours notice will be charged a the full price for the lesson. We do not make exceptions to this policy.

Streaming lessons expire one year from the date of purchase.